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What’s the difference between customer success vs customer support?

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Did you know “Customer Support” and “Customer Success” are not the same, but work together? This infographic shows the difference between Customer Success vs Customer Support.

Choose the right process to drive the right goals. Incorporate videos in both.  

[su_button url=”https://www.hippovideo.io/customersupport.html?utm_source=infographic&utm_medium=blogs&utm_campaign=contentmarketing” target=”blank” style=”flat” background=”#109a3e” size=”8″ wide=”yes” center=”yes” radius=”round”]Looking for a video tool? Try Hippo Video[/su_button]

About Hippo Video: In the world of customer support and customer success, we showcase the potential of videos and help businesses scale up . We provide video solution that is rapid, contextual and dedicated in providing a better customer experience.

Sanjana Murali

Sanjana Murali is a Marketing Specialist at Hippo Video. She is an award-winning blogger, one of her articles on “Customer Success” was selected from worldwide participants and won her MVP 2019 award. She has learned the knack of ranking her blogs and website pages in the 1st result of Google Search from her 6+ years of writing and marketing experience. She is also the host of #Limitless webinar and podcast series at Hippo Video. She loves to talk about branding and marketing with videos. An eternal writer, words are her lifeline.

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